Withdrawal policy
1. Introduction
At Trading-Level.com, we strive to provide our clients with a seamless and efficient process for withdrawing funds from their trading accounts. This Withdrawal Policy outlines the procedures, requirements, and conditions under which withdrawals are processed.
2. General Conditions
- Withdrawals are only permitted from verified accounts. Clients must complete the Know Your Customer (KYC) process before initiating a withdrawal.
- Funds can only be withdrawn to the same account or payment method used for the deposit. This is to ensure the security and integrity of our clients’ funds.
- The minimum withdrawal amount is [Insert Amount], and there may be maximum limits depending on the chosen withdrawal method.
3. Withdrawal Methods
Clients can withdraw funds using the following methods:
- Bank Transfer
- Credit/Debit Cards
- E-Wallets (e.g., PayPal, Skrill, Neteller)
Please note that the availability of specific withdrawal methods may vary based on the client’s country of residence and the currency used.
4. Processing Time
- Withdrawal requests are processed within 1-5 business days from the time of submission.
- The time it takes for funds to reach the client’s account depends on the withdrawal method chosen. Typically, bank transfers may take 3-7 business days, while credit/debit card and e-wallet withdrawals are usually completed within 1-3 business days after processing.
5. Fees and Charges
- Trading-Level.com does not charge a fee for withdrawals. However, clients are responsible for any fees imposed by their bank or payment provider.
- Currency conversion fees may apply if the withdrawal is made in a currency different from the trading account’s base currency.
6. How to Request a Withdrawal
- Login to Account: Log in to your Trading-Level.com account.
- Navigate to Withdrawals: Go to the “Withdrawals” section in your account dashboard.
- Select Method: Choose your preferred withdrawal method.
- Enter Details: Enter the required details and the amount you wish to withdraw.
- Submit Request: Submit the withdrawal request for processing.
7. Verification and Security
- For security reasons, clients may be required to provide additional documentation or verification before a withdrawal is processed. This may include proof of identity, proof of address, and proof of ownership of the withdrawal method.
- Trading-Level.com reserves the right to refuse a withdrawal request if fraudulent activity is suspected or if the client has not complied with the KYC requirements.
8. Cancellation of Withdrawal Requests
- Clients can cancel a withdrawal request as long as the request is still pending. Once the withdrawal has been processed, it cannot be cancelled.
- To cancel a pending withdrawal, log in to your account, navigate to the “Withdrawals” section, and follow the cancellation instructions.
9. Contact Information
For any questions or assistance regarding withdrawals, please contact our support team at [email protected].